- Intuit QuickBooks Desktop Pro Plus software may be returned within 60 days from the date of invoice.
- Intuit QuickBooks Desktop Premier Plus software purchased after 1/1/2023 may be returned within 60 days from the date of invoice. Any purchases made before or between 10/1/2022 – 12/31/2022 are not eligible for return.
- Intuit QuickBooks Point of Sale Desktop software may be returned within 60 days from the date of invoice.
- Intuit QuickBooks Enterprise software may be returned within 60 days from the date of invoice.
- QuickBooks Online, Intuit Payroll, and Intuit Field Service Management are not eligible for the 60 Day Guarantee, but your subscription can be cancelled within 30 days to prevent any charges.
- All other items including Computers, monitors, and supplies may be returned in new / unopened condition within 30 days. Customized supplies are not eligible for a refund.
- Professional services, consulting, project work, and bookkeeping services are non refundable.
- Shipping and Insurance costs are non refundable.
- To obtain a Return Merchandise Authorization (RMA) number, please call (800) 931-2120 or fill out the return request form.
- Credits can only be issued to the credit card used for the original purchase.
- We’ll notify you via e-mail of your refund once we have received and processed the returned item.You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.